Journey Through the Generations respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how information may be shared with service providers that help us operate our website, communicate with subscribers, process purchases, and fulfill orders.
Information We Collect
When you visit our website, subscribe to our email list, place an order, or otherwise interact with us, we may collect information including your name, email address, billing and shipping addresses, telephone number if provided, order and purchase information, and information you voluntarily provide through forms or communications.
Our website and the services used to operate it may also collect technical information such as your IP address, browser type, device information, cookies, referring pages, and information about how you interact with the website.
WordPress.com and Automattic
Our website is hosted and operated using WordPress.com, a service of Automattic Inc. WordPress.com provides the technology used to host and operate our website and may process certain visitor and customer information in connection with providing those services.
WooCommerce
Our online store uses WooCommerce to manage products, orders, checkout, customer information, and other e-commerce functions.
When you place an order, WooCommerce may collect and store information such as your name, email address, telephone number, billing and shipping addresses, products ordered, order date, and information identifying the payment method used. This information may be stored in our website’s WordPress database and used to process and fulfill your order, provide customer service, maintain transaction records, and meet applicable business, tax, or legal requirements.
WooCommerce Privacy Information
WooPayments and Stripe
We use WooPayments to accept and process online payments. WooPayments is a WooCommerce service and is powered by Stripe.
When you make a purchase, information necessary to process the transaction may be provided to WooPayments and Stripe. This may include information such as your name, email address, billing information, purchase amount, and payment-related identifiers.
Sensitive card information is handled through the payment provider’s secure payment environment and is not stored directly in our website’s WordPress database. WooPayments states that it is a PCI DSS Level 1 service provider and uses hosted payment fields for card details.
WooPayments Privacy and Policies
Email Subscriptions and Marketing
If you choose to subscribe to the Journey Through the Generations email list, we may collect your name, email address, subscription preferences, and information related to your interaction with our emails.
We use MailerLite to manage our email subscriber list and send marketing communications. Information you provide when subscribing, including your name and email address, may be stored and processed by MailerLite on our behalf. MailerLite may also collect information about email delivery and interactions, such as whether an email was delivered, opened, or a link was clicked, to help us manage and understand our email communications.
MailerLite processes personal information according to its own Privacy Policy.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Purchasing a book does not automatically subscribe you to marketing emails unless you separately choose to receive them.
We may still send transactional communications necessary to complete or support your purchase, including order confirmations, payment information, shipping notifications, preorder updates, and customer-service communications.
Purchasing a book does not automatically subscribe you to marketing emails unless you separately choose to receive them.
We may still send transactional communications necessary to complete or support your purchase, including order confirmations, payment information, shipping notifications, preorder updates, and customer-service communications.
How We Use Your Information
We may use the information we collect to process and fulfill purchases and preorders; collect payments; ship orders; communicate about purchases; provide customer service; manage our email subscriber list; maintain appropriate business and transaction records; operate and improve our website and online store; prevent fraud or misuse; and comply with applicable legal, accounting, or tax obligations.
How We Share Information
We do not sell or rent your personal information.
We may provide information to service providers when reasonably necessary to operate our website and business. These providers currently include WordPress.com/Automattic, WooCommerce, WooPayments, Stripe, MailerLite, and shipping or delivery providers used to fulfill customer orders.
Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, website, or business.
Cookies and Similar Technologies
Journey Through the Generations, WordPress.com, WooCommerce, WooPayments, and other services used by our website may use cookies or similar technologies to provide essential website and shopping-cart functionality, maintain sessions, process purchases, understand website usage, prevent fraud, and improve the visitor experience.
For example, payment integrations and WooCommerce functionality may use cookies necessary for checkout and shopping sessions.
Your browser may allow you to control or disable certain cookies. Disabling essential cookies may prevent some website, shopping-cart, or checkout features from functioning correctly.
Data Retention
We retain customer and order information for as long as reasonably necessary to fulfill purchases, maintain appropriate business and transaction records, comply with legal, accounting, and tax requirements, resolve disputes, and enforce our agreements.
Information maintained by our service providers may also be subject to their respective retention policies.
Protecting Your Information
We take reasonable measures to protect personal information under our control. We also rely on established service providers to provide secure website, e-commerce, and payment-processing infrastructure.
However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website and products are not specifically directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Websites and Services
Our website may contain links to third-party websites or use services provided by third parties. Those organizations maintain their own privacy policies and practices. Journey Through the Generations is not responsible for the privacy practices of websites or services we do not control.
Your Privacy Choices
You may contact us regarding questions about personal information we maintain about you or to request access, correction, or deletion when applicable. Certain transaction information may need to be retained for legitimate business, tax, accounting, fraud-prevention, or legal purposes.
You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, service providers, or legal requirements. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Journey Through the Generations
Email: mygenjourney@gmail.com
Website: journeythroughthegenerations.com